Communicating with Your Child’s School
A guide for parents who speak a language other than English
In ACSD, we encourage all parents to be a part of their children’s education by communicating with their children’s school, teachers, and the district. This includes parents who speak a language other than English. If you are more comfortable speaking a language other than English, ACSD now has several different ways for you to access information in your preferred language, as well as new ways to contact faculty and staff in your preferred language. All translation and interpretation will be at no cost to you.
Language Line for Telephone Calls
Language line can be used via speaker phone / conference phone when you visit a school, such as for conferences or parent meetings. It can also be used to call home for emergencies or updates. You can also contact your school or ACSD’s main office in your native language and a staff member can use Language Line to interpret the call and / or take a message for you. IMPORTANT: When calling a school or office to use Language Line, make sure you begin the call by saying the name of your language so the person can connect the call to the right interpreter.
Talking Points for Text Messages
Talking Points connects teachers and parents via text messaging. Teachers set up the account at the beginning of the year, and then both teachers and parents can communicate directly in each person’s native language. If you would like to use text messaging but have not received an invitation from your child’s teacher, please email KC Carr (firstname.lastname@example.org) or Kate Wolff (email@example.com) with your name, phone number, child’s name, and preferred language and they will help you set this up.
ACSD’s webpages can be translated by Google Translate. At the top of the page, look for the box that says “Select Language” and choose your language.
Signing up your child for athletics at the middle school or high school can be challenging, but it is a great way for you and your child to be more involved in the school community. Unfortunately, the online service for signing up is not translated into multiple languages at this time. However, it is important that all students have access to athletics! If your child would like to play a sport, please call 802-382-1278 and a district staff member will help you connect with the athletic trainer for support in completing required forms. IMPORTANT: Fall sports start in the summer, so if your child would like to play a sport, please call as soon as possible!
If there is a school closing, you will receive a phone call with the alert. IMPORTANT: Please make sure your phone number you have provided to the school is up-to-date and accurate. School closings are also posted on the ACSD website, which can be translated using the Google translate function.
You can also find school closing on local radio and tv stations.
- WVTK – 92.1 FM – Middlebury
- KISS – 97.1 FM – Rutland
- WPTZ-TV 5 – Plattsburgh
- WEZF – 92.9 FM - Burlington
- WOKO - 98.9 FM – Burlington
- WVNY-TV 22 – Burlington
- WJJR - 98.1 FM – Rutland
- WCAX TV 3- Burlington
PowerSchool and ManageBac
You can select your preferred language when signing on to PowerSchool and ManageBac. This will allow you to access your child’s grades in a language that works for you. You can choose your language when you sign in. If you need help, please email KC Carr (firstname.lastname@example.org) or Kate Wolff (email@example.com) with your name, phone number, and language and they will help you set this up.
ACSD has contracts with translators for communication that is all-district or all-school. If you receive something from your school or ACSD that is not translated and you would like translation or interpretation services, please call 802-382-1278 and a school staff member will help you set this up.
A Note To School
ACSD has also produced a Multilingual Note to School so that parents can send quick notes from home. One should be included with this guide. If you would like to order more notepads, please call 802-382-1278. At this time the notepad is available in Spanish and Chinese.